Policy
Rental terms
The agreement between you and Revura Scooter Rentals. You accept these when you book, and again in writing at handover.
These terms are the agreement between Revura and the rider named on the booking. They cover who may ride, the rental period, the security deposit, damage and loss, fuel, permitted use, insurance, breakdowns, accidents, fines, refusal and governing law. The rider requirements and the cancellation policy both form part of them. Revura has not yet supplied the final wording, so each clause below names the information still to come.
1. Who this agreement is between
This agreement is between [the renting party] and the rider named on the booking.
2. Who may ride the scooter?
Only a rider approved by Revura at booking may ride the scooter. The published rider requirements form part of this agreement. Allowing anyone else to ride is a breach of these terms.
[consequences of unapproved use]
3. Rental period
The rental runs from the time of handover to the agreed return time. Late return is charged at [late return fee].
4. How does the security deposit work?
A deposit of [deposit amount] is taken at pickup as [hold or cash] and released [release timing] after the return inspection.
Deductions may be made for damage, loss, fuel shortfall, late return, cleaning and fines. Any deduction is evidenced against the condition photographs taken at handover.
[deduction schedule]
The deposit and every other charge that can appear on your bill are listed on the scooter rental prices page.
5. What happens if the scooter is damaged or lost?
The scooter is photographed at pickup and at return. The return inspection uses the same checklist as the pickup inspection.
[damage and loss liability]
6. Who pays for fuel?
[fuel rule]
The same rule appears in the fee table on the prices page.
7. What use is not permitted?
The following are not permitted:
- Riding under the influence of alcohol or drugs
- Carrying a passenger where the passenger policy does not permit it
- Exceeding the combined weight limit
- Riding without the supplied helmet
- Allowing an unapproved person to ride
- Riding off-road, on beaches, or on surfaces the scooter is not intended for
- Racing, competition or stunt riding
- Using the scooter for hire, reward or delivery work
- Taking the scooter off the island without written agreement
- [further prohibited uses]
8. What insurance applies, and what are you liable for?
9. What happens if the scooter breaks down?
If the scooter becomes unrideable, stop safely and contact Revura on WhatsApp with your location. Do not attempt roadside repairs.
Roadside support is part of the Revura SafeRide System. It is a set of procedures, not insurance, and it does not guarantee that a breakdown or delay cannot happen or that a rental can always be continued.
[breakdown remedy]
10. What do you do after an accident?
[accident procedure]
11. Who pays traffic fines?
Fines, penalties and charges incurred during the rental are the rider’s responsibility. [post-rental fine handling]
12. When can Revura refuse or end a rental?
Revura may refuse to hand over the scooter, or end a rental in progress, on the grounds set out on the rider requirements page.
[refusal refund position]
13. What happens if you cancel?
Cancellation is governed by the cancellation policy, which forms part of these terms. It sets out the notice periods, the refund amounts and what happens when a ship misses the port or a cruise is cancelled.
14. What happens to your information?
Documents you upload or present are handled as described in the privacy policy. Revura does not send licence details, identification or payment information to advertising or analytics platforms.
15. Governing law
[governing law and jurisdiction]