Policy

Privacy policy

What Revura collects, why, how long it is kept and who can see it. Renting a scooter means showing a licence and an ID, so read this one in full.

Revura takes the details a scooter rental needs and nothing else. You give your name and contact details so Revura can answer you and confirm a date, your age and riding history so Revura can check you qualify under the rider requirements, and a payment to hold the scooter. Your driving licence and photo identification are checked in person at handover, because this website has no document upload. Revura does not sell personal information.

Requires Revura’s real data practices Revura’s data practices. A privacy policy has to describe what actually happens. The structure below is finished. Several of the facts inside it are still with Revura: the legal entity responsible, the services that hold booking records, and how long each record is kept. Every one of those gaps is marked. Revura will not fill any of them with a reasonable guess.

Who we are

[data controller identity]

Privacy questions go to service@stkittsscooters.com. The other ways to reach Revura are on the contact page.

What we collect

EnquiriesName, email, telephone, WhatsApp number, ship or accommodation, rental date, your message
Availability checksName, contact detail, dates, pickup type, number of scooters
BookingsThe above plus age, licence country, licence type, riding experience, last ridden date, passenger and combined weight
DocumentsDriving licence and photo identification, shown in person at handover and never uploaded to this site
Paymentpayment data handling
Rental recordsCondition photographs at pickup and return, inspection records
Website useanalytics and advertising tools

Why we collect it

The rental terms govern how Revura settles damage, loss and deposit questions, and the condition photographs are the record it works from.

Licence and identity documents

This website has no document upload. Nothing on it asks you to send a licence, a passport or an identity card, and no form here accepts a file. Revura reads your driving licence and photo identification in person, at the moment you collect the scooter. The booking steps set out where that check falls.

These documents get their own section because they are the most sensitive thing Revura sees. The three answers below cover whatever Revura writes down or keeps from that check.

Revura rewrites this section before any document upload goes live on this site.

Who we share it with

[third parties data is shared with]

Revura does not sell personal information.

Analytics and advertising

Revura runs no analytics and no advertising tracking on this website today. Nothing here measures which pages you read, and nothing here follows you to another site.

Revura plans to use Google Analytics 4, Google Ads conversion tracking and the Meta Pixel to see how visitors find and use the site. None of them will run until you have been asked and have agreed.

These never reach an analytics or advertising platform, whatever you agree to: licence numbers, identity documents, passport information, sensitive booking notes, payment details and health information.

The cookie policy lists what each cookie does and explains how you change your choices.

How long we keep things

Enquiriesenquiry retention
Booking recordsbooking retention
Licence and ID documentsdocument retention period
Condition photographsphotograph retention
Analytics dataanalytics retention

Your rights

[applicable data protection law and rights]

To ask what Revura holds about you, or to ask for it to be deleted, contact service@stkittsscooters.com.

Security

Revura follows standard WordPress security practice. Form inputs are sanitised and validated, and administrative access is limited to the people who run the rental. No system is perfectly secure, and this page will not claim otherwise.

Changes to this policy

Material changes are dated below.